COVID-19 UPDATE & SAFETY PROTOCOL   |   LEARN MORE

As COVID-19 continues to affect our communities, the health and safety or our patients and associates is of the utmost importance to us.
In accordance with local, state, and federal health officials, we are implementing safety measures at our locations to protect everyone.
To take care of our patients, we are re-opening additional locations. Click here to find a location
If you have an urgent need for contact lens refills or eyeglass replacements, please email marketing@cohens.bz
Thank you for your patience and understanding during this time. Please take all of the necessary precautions to stay safe.

Steps That We Are Taking To Ensure Your Safety

We will be following all CDC guidelines and will revise accordingly to ensure the safety of our patients, our doctors and associates.

Protective Equipment

Please arrive at our location with a face a mask or cloth face covering. A mask will be provided upon request, when available.

Social Distancing

We ask associates and patients to observe 6 feet social distancing whenever possible.
In the event that our location cannot provide adequate social distancing, we may ask you to wait outside or in your vehicle and we will contact you once we are ready.

Limiting the Number of Patients

Please be patient while we limit the number of customers entering the store to adhere to the CDC social distancing guidelines

Cleaning Equipment

Each pair of eyeglass frames will be disinfected before and after use. All equipment and surfaces will be cleaned after every exam and patient visit.

Hand Hygiene

Our staff will be following the CDC guidelines for handwashing and sanitizing.
Frequently Asked Questions

Are Cohen’s Fashion Optical stores open?

Cohen’s Fashion Optical has locations open and we are following all CDC guidelines to protect our patients, our doctors and associates from the spread of the virus.

Click here to find a location near you

Are hours of operation staying the same?

We are operating under limited hours in most locations. Please call a store directly to confirm hours.

Click here to find a location near you

What if I need assistance from a store that is currently closed?

Please email marketing@cohens.bz and provide us with your name and the store you visited.

Can you provide me with a copy of my prescription or receipt?

Please email marketing@cohens.bz and provide us with your name and the store you visited.

Can I still get an eye exam?

To align with federal, state and local guidance, at this time, our doctors are prioritizing “essential care” appointments only. Essential care is defined as Trauma, Vision Loss, Pain, Redness or an exam required for eyewear due to a lost or broken pair.

Click here to find a location near you

Can I schedule an eye exam?

Cohen’s Fashion Optical has select locations open for essential eye care needs. You can schedule an appointment online or call your nearest location.

Click here to find a location near you

How are the eyeglass frames being cleaned/sanitized?

Each pair of eyeglass frames and sunglasses a customer tries on are cleaned before and prior to returning to the showcase.

What are you doing to help prevent exposure to COVID-19?

We are following all CDC guidelines to protect our patients, our doctors and associates from the spread of the virus.

Are store members using personal protection equipment?

Our Store Team Members are using personal protection equipment and following the CDC guidelines for handwashing and sanitizing.

Do I need to make an appointment for an eye exam?

While we can still take walk-ins, please be aware that we are presently conducting business at 25% occupancy.

In the event that our location cannot provide adequate social distancing, we may ask you to wait outside or in your vehicle and we will contact you once we are ready.

What do I need to wear to be serviced in-store?

Please arrive at our location with a face a mask or cloth face covering. A mask will be provided upon request, when available.

Can I bring people with me to help me find replacement and/or urgently needed frames?

Yes you can. Please be aware that we are presently conducting business at 25% occupancy.

How many people are allowed within your store location? What happens when more people expect immediate entry?

Please be patient while we limit the number of customers entering the store to adhere to the CDC social distancing guidelines.

I never picked up my eyeglasses or contact lenses prior to the store closing due to COVID-19. How do I get them?

If your store has closed, please email marketing@cohens.bz and provide us with your name and the store you visited.